Refund and Returns Policy

Last Revised: October 10, 2024

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return your item within a specified period for a full refund or exchange, subject to the following conditions:

Eligibility for Returns:
Items must be unused, in their original packaging, and in resalable condition. Certain items may be non-returnable due to hygiene reasons.

Return Process:
To initiate a return, please contact our customer service team for instructions. You will need to provide your order number and the reason for the return.

Refund Processing:
Refunds will be processed once we receive and inspect the returned item. The refund will be issued to the original payment method within a specified time frame.

Shipping Costs:
Shipping costs for returned items are the responsibility of the customer unless the return is due to a defective item or an error on our part.