Terms and Conditions
The effective date: January 15, 2025
Contact Information:
WinstonLux
15 Birchwood Ln, Mantua, New Jersey (NJ), 08051, United States
Hotline: (856) 468-6145
Email: contact@winstonlux.com
Website: www.winstonlux.com
1. Introduction
Welcome to WinstonLux! These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing or using our website, you agree to comply with these terms. If you do not agree to these terms, please do not use our site or purchase products from us.
WinstonLux reserves the right to modify, amend, or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting to our website. It is your responsibility to review these terms regularly.
2. Acceptance of Terms
By browsing, accessing, or purchasing from WinstonLux, you confirm your acceptance of these Terms and Conditions and agree to abide by them. You are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer or device.
If you are using our website on behalf of a company or entity, you affirm that you have the authority to bind the company to these Terms and Conditions.
3. Use of Our Website
You may access and use our website for lawful purposes only. You agree not to use our site:
- To transmit any harmful, illegal, or offensive material.
- To attempt to access, alter, or interfere with our website or any of its systems.
- To post any content that violates the rights of others, including intellectual property rights.
- To engage in any activity that could damage or impair our website or services.
We reserve the right to terminate or suspend your account if you violate any part of these terms.
4. Account Creation
To make purchases or access certain features of our website, you may be required to create an account. When registering, you agree to provide accurate and complete information and keep your account details up to date. You are solely responsible for all activities that occur under your account.
If you suspect any unauthorized use of your account, you should contact us immediately at contact@winstonlux.com.
5. Product Information and Availability
At WinstonLux, we make every effort to provide accurate product descriptions, including product images, features, specifications, and availability. However, we cannot guarantee that the products listed on our site will be available at all times. In the event that a product is out of stock after an order has been placed, we will notify you and offer an alternative or refund.
Product Availability:
- In Stock: Items listed as “In Stock” are available for immediate purchase.
- Pre-order: Items available for pre-order are not in stock but are scheduled for release at a future date.
- Out of Stock: Products listed as “Out of Stock” are temporarily unavailable.
Please refer to the product details for accurate and up-to-date availability.
6. Order Process
To place an order on WinstonLux, follow the checkout process on our website. Once your order has been confirmed, you will receive an email with your order details. Your order will be processed once payment is received and verified. We reserve the right to reject or cancel any order for various reasons, including pricing errors or product availability issues.
Payment Methods:
- Credit and Debit Cards: Visa, MasterCard, American Express, and Discover.
- PayPal and Apple Pay: Secure payment options for a fast and safe checkout experience.
- Bank Transfer: Available for bulk or special orders (by prior arrangement).
By placing an order, you authorize us to charge the total amount to your selected payment method. If there are any issues with the payment, we will contact you for resolution.
7. Shipping and Delivery
We offer shipping to customers within the U.S. and internationally. Shipping charges are calculated during checkout and will vary depending on your location, the size of your order, and the shipping method you select.
- Shipping Timeframe: Orders are typically processed and shipped within 1-2 business days. Delivery timeframes vary by location.
- Domestic Shipping (U.S.): Standard shipping, expedited shipping, and overnight shipping options are available.
- International Shipping: We offer shipping to select countries. International orders may incur additional customs duties, taxes, or fees that are the responsibility of the customer.
- Shipping Confirmation: Once your order has shipped, we will provide a tracking number so you can monitor the status of your shipment.
For more details on shipping rates and policies, please visit our Shipping Policy.
8. Returns and Refunds
At WinstonLux, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a 30-day return policy for most items.
- Returns: Items must be returned in unused, undamaged condition, and in their original packaging. You must request a return within 30 days of receiving your order.
- Refunds: Once your returned item is received and inspected, we will process your refund. Refunds will be issued to the original payment method used for the purchase.
- Exchanges: If you would like to exchange an item for a different product, please contact our customer service team.
- Return Shipping Costs: Customers are responsible for return shipping fees, unless the item is defective or damaged.
Please refer to our Refund and Returns Policy for more detailed information on how to initiate a return or exchange.
9. Price and Payment
All prices listed on our website are in U.S. dollars (USD) unless otherwise specified. Prices are subject to change without notice, and all charges will be confirmed at the time of checkout.
- Sales Tax: We collect sales tax on orders shipped to certain states, which will be calculated during the checkout process.
- Payment Authorization: By submitting your payment information, you authorize us to charge the total order amount, including taxes and shipping, to your selected payment method.
10. Intellectual Property
All content on our website, including text, graphics, logos, images, and videos, is the property of WinstonLux or its content suppliers and is protected by U.S. and international copyright laws. You are not allowed to use, copy, distribute, or reproduce any of the content without prior written consent from us.
11. Privacy and Data Protection
We value your privacy and are committed to protecting your personal information. Please review our Privacy Policy to understand how we collect, use, and protect your personal data.
12. Limitation of Liability
WinstonLux is not liable for any damages, losses, or expenses arising from the use of our website or products, except as required by law. We make no representations or warranties regarding the accuracy, reliability, or completeness of the information provided on our site.
13. Indemnification
You agree to indemnify and hold WinstonLux, its officers, employees, and affiliates harmless from any claims, losses, or damages arising from your violation of these Terms and Conditions or your use of our website.
14. Governing Law
These Terms and Conditions are governed by the laws of the State of New Jersey, United States, without regard to its conflict of law principles. Any disputes arising from these terms will be resolved in the courts located in New Jersey.
15. Changes to Terms
WinstonLux reserves the right to update, modify, or revise these Terms and Conditions at any time. All changes will be effective immediately upon posting to our website. We encourage you to review this page periodically for any updates.
16. Contact Information
If you have any questions about these Terms and Conditions or need further assistance, please contact us at:
- Phone: (856) 468-6145
- Email: contact@winstonlux.com
- Address: 15 Birchwood Ln, Mantua, New Jersey (NJ), 08051, United States